Terms Of Policy – 6 months
ABOUT US
Hi, I’m Ben!
I am the founder of NEWGEN Coaching
Like many people, I started as a skinny lad, that’s what motivated me to start bodybuilding.
So I got in the gym, put in the work, and after months and years, I got the body I wanted.
Years of relentless bodybuilding and pursuit to be better have led me down the path I’m on today. I competed at the highest amateur standard of UK bodybuilding, placing at every single show that I competed in.
After a long background of competing and nearly hitting the pro-level physique – I decided I wanted to maintain an incredible physique but still enjoy myself…
I eventually became an online coach to help others achieve the same.
But there are some mistakes I wish I knew sooner, and that’s why I made this Coaching Ethos. I also believe there’s more to fitness than being a coach. There are some things that I’m able to get and give as a coach that I would never be able to in any other career.
But my main goal in this Coaching Ethos is to get guys all around the world the level of results that they want and deserve.
I’ve invested thousand’s into the highest elite level courses out there in the industry to ensure
I am at the top of my game and deliver the best results possible.
So you can be sure that the results you get from us will be the best and only the best.
MEDICAL DISCLAIMER
The coaches at NEWGEN COACHING are not medically trained doctors or clinical dietitcians, the scope of your consultation and programming services do not include treatment or diagnosis of specific illnesses or disorders. If you, the client, suspect you may have an illness that requires medical attention, I encourage you to seek medical advice.
While clients usually experience better health and wellness outcomes as a result of my advice, I cannot guarantee protection from future illness.
At NEWGEN COACHING we focus on improving health, wellness and prevention of illness through various nutrition strategies, supplementation and lifestyle advice to achieve optimal health. As an Coach, I primarily educate and empower clients to take more personal responsibility over their health and lifestyle; I provide the knowledge and lifestyle strategies they can sustain in the future.
Details of any current medication will need to be provided. Please inform me if any prescriptions or dosages change throughout your time as a client.
By signing below, you acknowledge that you understand that NEWGEN COACHING offers a nutrition consultancy service and is not an alternative to medical advice.
Commitment and Attitude Agreement
I have volunteered to participate in a programme of physical exercise under the instruction of NEWGEN COACHING. Training may include, but is not limited to, weight and/or resistance training, cardiovascular training, and floor mat exercises.
NEWGEN COACHING agrees to instruct, assist and train me.
I realise that a large portion of my success will be based on my commitment to follow instruction, changing my lifestyle, and my attitude towards the programme. Unfortunately,
NEWGEN COACHING cannot guarantee results, but my willingness to work hard will improve the opportunity of success.
FAQs
Absolutely, you can change your goals and targets depending on what you want to work towards. Please keep in mind that I will ultimately
give you the best advice for your long-term goals, which may not always match up with what you decided you want to do week to week.
It would be beneficial to have one for sure, however it’s not absolutely essential. You can still make great progress with home workouts, although you’d need some very basic equipment like resistance bands etc.
100%. Everything is built around you and your lifestyle. My coaching is designed to be fully flexible, so no matter how busy you are, we can make it work.
Make me aware of holiday length and location so we can factor it in. People go on holiday, sometimes multiple times, you must be educated on how to progress/maintain while being on holiday or this whole process is pointless. You should be able to stay in shape FOR LIFE.
Not just the duration of your programme.
Not a meal plan as such, you will have a personalised nutritional target to meet, what that actually consists of depends on your exisiting knowledge and what you need – you have flexibility to choose you own meals that you like using various different methods that I recommend. This is a flexible, long term educated approach – google gives you meal plans! I teach you long term lasting strategies.
It will not be an issue at all, most of my clients have VERY busy and demanding jobs. Your plan will be adapted and
will accommodate for any schedule changes/travel.
If you feel like you aren’t seeing any progress contact me. Make me aware that you don’t feel like you are progressing, so we can jump on a call and get ahead of it.
Mental changes will come first, and then physical changes will start to happen.
Even though the initial contract term of NEWGEN COACHING is 3 Months and 1 month cancellation notice, in order to ensure visible results and build lasting habits, your journey may well last longer. We will provide you with a journey roadmap showing you what you can expect, and in what time frames,but to achieve the best visual transformations, it usually takes around 6-12 months.
Unfortunately, once your plans have been delivered no refund or early cancellation can be granted. This is due to the extensive work that goes into creating your long term plan. In the case of medical or compassionate grounds our coaching agreement maybe paused or reviewed. This will be assessed on anindividual basis.
PROMISE DOCUMENT
As your coach, I agree to abide by the following:
I will provide you with a full training regime and nutritional advice.
I will provide you with honest checkin feedback and ensure that we are constantly moving forwards, progressing and learning.
I will work with you on a one to one basis to hold you to a higher standard and provide the tools necessary to help you achieve the results you want.
I will coach you every week and give detailed feedback to all of your check ins.
I will not knowingly misrepresent my knowledge or expertise either publicly or privately, and I will be transparent regarding my education, certifications, and other qualifications.
I will hold all discussions with my clients in the strictest confidence, except where doing so may cause harm to others.
I will not provide information or advice that I do not believe in or that I would not personally follow.
I will honour all agreements with my clients and others, including contracts, scheduling, and assigned tasks.
I will not knowingly take any monetary, professional, or other advantage of any coach/client relationship.
I will conduct myself in accordance with this code of ethics whenever I am engaged in any coaching relationship or capacity.
Implement any changes made to your plans quickly and not be afraid to ask for help when stuck.
Understand what’s said and taught within the coaching group stays within the group. This means not sharing login details with non-members and maintaining confidentiality for all sensitive information discussed.
Keep your minimum commitment, participating fully and paying your coaching fees on time and in full.
Present your check-in feedback on time and in full. It also must contain accurate and honest information.
Do your best. Always strive to do your best, given the tools and techniques that you have developed thus far.
Communicate efficiently. If you’re struggling, ask for help. If you’re proud of something, let everyone know. If you don’t have the answer yet, ask the question. Communication is key to a successful coach-client relationship.
The best coaching relationships are two-sided and work best when both sides give 100%. While I only have a few expectations of you, you can expect a lot in return from me. If you have any questions or concerns, I’m always happy to discuss.
Terms of Enrolment
(“Agreement”)
Note to client: NEWGEN COACHING strives to provide the greatest possible experience for all our clients and this agreement outlines some parameters and terms of the programme.
To fully experience and gain the most from the coaching, you agree to the following:
1. Programme Guidelines, Payment Terms
You hereby authorise NEWGEN COACHING to collect the programme cost discussed on our call through either:
A) “Agreed upon” up-front payment for commencement of services; or
B) By way of successive monthly payments with the first payment being due on the date of enrolment in the programme and all subsequent payments being due 30 days
after the previous payment.
Payments are due in full on
the due date. If payments fail, clients must remedy this situation immediately. Please contact a member of the team as soon as possible. Failure to remedy the situation will entitle NEWGEN COACHING to charge interest at a rate of 5% per annum above the Bank of England base rate, from time to time, accruing daily. NEWGEN COACHING may also stop providing the services until you are up to date with payments.
For all credit and debit card payments:
You hereby consent to having these charges automatically
charged to your credit or debit card on the due date.
NEWGEN COACHING Is authorised to collect payment due (in full) by collecting on any/ all credit or debit cards that are provided by the NEWGEN COACHING client. The client may determine which payment method is preferred and the client is responsible for informing NEWGEN COACHING.
Coaching Duration:
Upon enrolling into the program, you will receive an initial minimum term of 6 Months and 1 month cancellation notice . Thereafter, the services will continue on a monthly basis, unless and until either party ends with 30 days’ written notice to the other party.
Cancellation cannot take effect during the minimum term.
Promotional Material:
By accepting the terms of this Agreement and affirmatively seeking the benefits of Coaching Services offered by NEWGEN COACHING, you affirmatively agree and acknowledge that BEN BRAY COACHING may showcase any testimonial(s) describing or otherwise referencing, either directly or indirectly, your experience participating in such coaching service(s), including any specific results experienced by you over the course of such participation. You may revoke this consent at any time. We will always seek your consent before publicly releasing any photographs of you.
2. Participation Terms
Either party may terminate these terms, if there has been a material breach of these terms.
We are committed to providing all programme participants with a life changing experience, thus, NEWGEN COACHING may cancel your participation on any of its programmes at any time, if believed you are not a good fit for us.
3. Programme Content
All materials, procedures, policies, standards, manuals, pdf’s that have been or will be made available by BNEWGEN COACHING or its designated facilitators, or any other source,
oral or written are for individual use or in conjunction with this programme and should not be shared with anyone else.
The information contained in the programme material is strictly for educational purposes. NEWGEN COACHING is not a registered medical professional and assumes no liability for
personal injury. Please consult a trained medical professional if you feel unwell during training or suffer any injures.
4. Terms of Sale
You hereby agree that the programme sales are final and nonrefundable. As you receive access to the service upon payment being made, the usual 14 day cooling off period does not apply.
You agree to the following payment terms:
• You agree to make all payments on time and in full (outlined in section 1)
• You agree that you have fully consented to any payment to NEWGEN COACHING and that any/all payments are valid that you have consented to the purchase of the programme as outlined in section 1.
• You agree to not initiate any disputes or claims through your credit card company or any other payment provider since you have fully consented to all charges outlined in section 1 and thus you agree that you may not dispute any payments made to NEWGEN COACHING for the programme.
5. Liability
NEWGEN COACHING will not assume any liability for any direct, indirect, consequential, or special losses or damages that may result, including, but not limited to, economic loss. Nothing in this Agreement excludes any liability under the law that cannot be excluded, including death or personal injury caused by negligence.
NEWGEN COACHING’s liability to you under this Agreement is limited to twice the total fees paid for the programme in the 12 months before a claim arose. Data protection. The authority for data protection is the UK Information Commissioner’s Office: https://ico.org.uk.
NEWGEN COACHING complies with applicable data protection legislation, including the retained EU law version of the General Data Protection Regulations (2016/679) and the Data Protection Act 2018.
General legal terms
Notices (except the service of legal proceeding which cannot be emailed) should be served on NEWGEN COACHING to INFO@NEWGENCOACHING.UK, and the time of delivery will be the time of transmission. NEWGEN COACHING will use the email you provided at sign up.
This agreement represents the entire understanding and agreement between you and NEWGEN COACHING with regards to the subject matter of this agreement, and replaces all other negotiations, understandings, and representations, if any, made by and between you and NEWGEN COACHING.
Delay in exercising a right under this agreement won’t take away that right or any other right.
No one other than a party to this agreement, has any right to enforce any of its terms and accordingly the Contracts (Rights of Third Parties) Act 1999 does not apply to this Agreement.
This Agreement, and any non-contractual obligations arising hereunder, are governed by the laws of England. The courts of England have exclusive jurisdiction over any matter and proceedings arising out of your programme or this Agreement.
By signing this Agreement, you confirm that you have accepted the terms and conditions contained within it, and a legally binding
